Introduction
Welcome to the Bharat Dukaan website. By accessing or using this website, placing an order, or using our services, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, please refrain from using our website and services.
Use of the Website
The content provided on this website is for general information and shopping purposes only and may be updated, modified, or removed without prior notice. Unauthorized use, reproduction, distribution, or modification of any content on this website is strictly prohibited.
Products, Orders and Payments
Orders may be placed through our website, social media channels, messaging platforms, or other approved ordering methods.
- All orders are subject to availability.
- Full payment must be received before order dispatch, collection, or delivery unless otherwise agreed.
- Product prices, descriptions, availability, and promotional offers are subject to change without notice.
- We reserve the right to refuse or cancel any order at our discretion.
Product Information
We strive to ensure that all product descriptions, images, weights, and pricing information are accurate. However, variations may occur, particularly for fresh produce, seasonal products, and imported goods. Product appearance, size, weight, and packaging may vary from images displayed on the website.
Delivery and Collection
Delivery and collection services are available in selected areas and are subject to availability.
- Customers are responsible for providing accurate delivery and contact information.
- Delivery times are estimates and may vary due to traffic, weather, supplier delays, or other circumstances beyond our control.
- Risk in the products passes to the customer upon successful delivery or collection.
Allergens and Food Safety
Many products sold by Bharat Dukaan may contain or come into contact with allergens. While we take reasonable care in handling products, we cannot guarantee an allergen-free environment.
Customers are responsible for reviewing product information and informing us of any specific dietary requirements or allergies before placing an order.
Returns, Refunds and Replacements
Due to the perishable nature of many products, returns may not always be possible.
Refunds, credits, or replacements may be provided at our discretion for:
- Damaged products
- Incorrect items supplied
- Quality issues reported promptly upon receipt
Any concerns should be reported within 24 hours of delivery or collection, along with supporting photographs where applicable.
Limitation of Liability
Bharat Dukaan shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products purchased, or services provided.
Our liability shall be limited to the value of the relevant order to the extent permitted by law.
Privacy Policy
We are committed to protecting your privacy and handling your personal information responsibly. Information collected through our website or ordering channels is used solely for order processing, customer service, and business operations in accordance with applicable data protection laws.
Intellectual Property
All content on this website, including logos, branding, text, images, graphics, and designs, is the property of Bharat Dukaan unless otherwise stated and may not be used without prior written permission.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
For any questions, concerns, or assistance regarding these Terms of Use, please contact Bharat Dukaan through the contact details provided on our website.